FAQ

A Podiatrist is a health professional who deals with the prevention, diagnosis, treatment and rehabilitation of medical conditions of the foot and lower limbs. 

No, a referral is not required unless:
You are a Department of Veteran’s Affairs Gold card holder (or eligible white card holder), or you have a Chronic Disease Management (CDM) plan from your doctor.

Generally we will ask you to bring any information that you may have relating to your podiatry complaint. For example:

  • Any existing or previous orthotics.

  • Any reports or films (X-rays, Ultrasounds, CT, MRI).

  • Your footwear (worn regularly like at work, sport, home).

  • If you have one, a referral from your GP or other specialist.

  • If you have one, a Private Health Insurance Card.

Consultation fees are required to be settled immediately after service has been provided.

We offer HICAPS, a convenient on-the-spot claim facility for eligible health fund holders. Other payment options for outstanding gaps or full service fees are either by card (Debit, Visa, MasterCard, Eftpos) or Cash.

If you have a Chronic Disease Management (CDM) plan from your doctor and a referral for podiatry relating to the plan then you can claim from Medicare. If you do not have this we recommend that you discuss this with your GP.